We have tried to cover as much information as we can.   However if you still have any questions please feel free to contact us via Email or our Facebook account. 
 

Delivery:

• When will my Item be posted?    
• We mainly 2 postal days - Tuesday and a Friday.   In busier periods we do increase these.
• Can I get faster postage for urgent delivery 
• Yes -  Checkout you order as normal and select the fastest delivery and message us for an urgent dispatch.- We always recommend tracked postage.
• Can I Collect my order from a competition. 
• Yes - Please message us on FB or email us an we will arrange that for you.
• Do you add on extra for Delivery?
• No All postage costs are direct from Royal Mail we do not add a fee for delivery
• Do you post internationally?
• Yes we ship anywhere in the world.  If for any reason your country is not showing please contact us.
• I haven't received my order. 
• Please allow time 3 working days plus postage time.  If after this time you still haven't received your order please contact us and we will investigate and arrange a replacement where necessary.

Refunds, Exchanges & Returns:

• Do you accept returns? 
• We will accept returns and we will cover all costs if the item is defective or damaged and we will issue a replacement.
• Do you accept returns if I have changed my mind?
• We will accept returns if the items have not been used or worn.  Return postage would be at buyers cost.  A refund or exchange will be offered.
• I ordered the wrong size - what are my options. 
• We would be happy to exchange the items as long as they haven't been worn - additional postage would be payable.
• How do arrange a refund, exchange or a return? 
• Send us a FB message or send us an email an we will arrange it for you.

Size Guide - Socks

• I am unsure what sock size to order:
• We recommend that you go by your UK shoe size.  However the socks are generous and stretch so if you are just going into a size we would recommend selecting the smaller size.

Payment Options: 

• What payment options do you have?
• We are able to accept: Debit cards, Credit Cards and Paypal.   We are able to accept bank transfers upon request.  If collection has been arranged we can accept cash on collection.